We currently deliver to addresses in the United Kingdom. Please check our Delivery & Returns page for delivery information.
A hand pump is included only when you select the “With hand pump” option. The “Without pump” option contains the selected bags without a pump. Please check your chosen option before adding it to your basket.
To request a return, email myzappstore@gmail.com and include your order number. We will provide return instructions. Please see our Delivery & Returns page for the applicable time limits, conditions and return postage information.
Please email myzappstore@gmail.com with your order number and a description of the problem. If possible, include a photo to help us assess the issue. We will explain the available resolution and arrange any necessary return. Your statutory rights are not affected.
Nothing. UK delivery is free on every order, with no minimum spend.
Find answers to common questions about delivery, orders and returns.
Orders are normally dispatched within 1-2 working days. Delivery usually takes a further 3-8 working days after dispatch. These are estimates, not guarantees. We will email you when your order has been dispatched.
Please email myzappstore@gmail.com as soon as possible and include your order number. We will check whether your order can still be changed or stopped before dispatch. If it has already been dispatched, we will explain the next steps and any applicable cancellation rights.