Terms & Conditions
Customer Care
We are an online-only shop and the quickest way to reach us is by email: myzappstore@gmail.com. We reply within one working day, Monday to Friday. Please include your order number so we can help you faster. Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.
Privacy & Safety
We collect only what we need to process and deliver your order: your name, delivery address, email address and order details. Payments are handled by our payment providers, so we never see or store your full card details. We do not sell your data and we do not share it with third parties for marketing.
You can ask to see, correct or delete the information we hold about you at any time by emailing myzappstore@gmail.com. We email you about your order, and we only send marketing emails if you have asked to receive them.
Prices & Payment
All prices are shown in pounds sterling (GBP) and include VAT where applicable. UK delivery is free on every order, with no minimum spend. Payment is taken when you place your order.
Placing an order is an offer to buy. A contract is formed when we send you an order confirmation email. If an item turns out to be unavailable, or a price has been listed in error, we will contact you and refund you in full.
Payment Methods
Payment is taken securely at checkout. The methods available to you are shown on the payment step before you confirm your order.